Privacy Policy
Introduction
Pinpoint Radiotherapy is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth). By accessing our services or website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect and hold the following types of personal information:
- Personal Details: Name, contact information (phone, email), date of birth, address.
- Medical Information: Health history, medical records, treatment plans, and referrals.
- Financial Information: Medicare details, private health insurance details, and billing information.
- Digital Data: Information collected through our website, including IP address, cookies, and usage data.
2. How We Collect Information
We collect personal information through various channels, including:
- Personal Details: Name, contact information (phone, email), date of birth, address.
- Medical Information: Health history, medical records, treatment plans, and referrals.
- Financial Information: Medicare details, private health insurance details, and billing information.
- Digital Data: Information collected through our website, including IP address, cookies, and usage data.
3. Use of Your Information
We use your personal information to:
- Provide and manage your treatment and healthcare services.
- Communicate with you about your treatment and appointments.
- Process billing and insurance claims.
- Comply with legal and regulatory obligations.
4. Disclosure of Your Information
We may share your personal information with:
- Healthcare professionals involved in your care.
- Medicare and private health insurers for billing purposes.
- Legal and regulatory bodies when required by law.
- Third-party service providers for administrative purposes, ensuring they comply with our privacy standards.
- We do not sell or disclose your personal information to third parties for marketing purposes.
5. Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. This includes secure storage systems, data encryption, and access controls.
6. Access and Correction of Information
You have the right to access and correct your personal information. If you wish to view or amend your records, please contact our Privacy Officer at privacy@pinpointradiotherapy.com.au. We will respond to your request within a reasonable timeframe.
7. Website and Digital Privacy
When you use our website, we may collect information through cookies and other digital tools to enhance your experience. You can choose to disable cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review this policy periodically.
